Privacy Policy

We at Conteza care about the privacy of data shared by our users and are dedicated to protecting client privacy. This policy explains what information we collect, why we collect it, and how we use it.

This policy is for users concerned about how Personally Identifiable Information (PII) is used online. Under US privacy law and information security guidance, PII refers to information that can identify, locate, or contact an individual on its own or with other data.

Scope

This policy relates to information acquired through use of Conteza's site, software, applications, and services, and should be read together with Conteza terms and license agreements.

Information We Collect

We may collect Personal Data, which may identify you, and Non-Personal Data, which cannot be linked back to you.

When you create an account, you may provide data such as email address, username, contact information, language preference, and payment-related details when applicable.

We also collect user content you upload, enter, or transfer while using our services.

Automatically Collected Information

We may automatically record location indicators, log data, usage data, device information, and cookie-related data while you use our services.

We collect this information when you fill forms, subscribe, place orders, use chat, open a support ticket, or otherwise submit information through our services.

How We Use Information

  • Provide and operate site, software, app, and service functionality.
  • Respond to support requests and account-access issues.
  • Process transactions.
  • Improve features, algorithms, reliability, and performance.
  • Send product or service updates and notices, subject to applicable consent rules.
  • Detect misuse, abuse, fraud, and security risks.
  • Display and maintain user content associated with your account.

User Content Review

Conteza employees do not monitor all user content by default. Content may be reviewed when required for support, policy enforcement, legal compliance, security, or service improvement.

Data Sharing and Disclosure

Conteza may disclose Personal Data only in limited scenarios, including:

  • With your permission.
  • With service providers acting under Conteza instructions.
  • To investigate violations, fraud, unlawful activity, or safety threats.
  • To comply with legal obligations or lawful government requests.
  • During acquisition, merger, reorganization, bankruptcy, or asset sale events.
  • When sharing aggregated or non-personal reporting data.

Conteza states that it does not sell or rent Personal Data.

Cookies and Advertising

Conteza uses cookies and related technologies to support functionality, analytics, and advertising operations.

Cookies may be used to:

  • Help remember and process shopping cart items.
  • Save preferences for future visits.
  • Track and analyze user activity for product improvement.

You can disable cookies in browser settings, though some features may not work correctly if cookies are turned off.

Conteza also references Google advertising practices. Informational references in the source policy include:

https://support.google.com/adwordspolicy/answer/1316548?hl=en

www.allaboutcookies.org

Do Not Track and Children's Privacy

Conteza states it honors Do Not Track signals and does not knowingly collect personal information from children under 13.

Data Transfer, Storage, and Security

Information may be processed and stored in the United States. Conteza states it uses encryption in transit and applies physical, technical, and logical safeguards.

No internet transmission method is fully secure, and users should secure their own devices as well.

Deletion and Retention

Users may request deletion of personal data, though some data may be retained for legitimate business purposes and legal obligations such as fraud prevention, tax, audit, and reporting.

In case of account closure due to terms violations, deletion requests may still be reviewed subject to legal obligations.

Regulatory Notes

The policy includes references to CalOPPA, Fair Information Practices, and user rights for people in the European Economic Area (EEA), including rights to access, correct, delete, and object to certain processing activities.

Policy Updates

Conteza may update this policy when services, business operations, or legal requirements change. Continued use after revisions indicates acceptance of updated terms.

Mobile Apps Privacy Policy

Conteza's mobile-app policy states that registration data, transaction information, support communications, and certain usage information may be collected to provide app features and communications.

The policy also describes third-party service-provider involvement under privacy constraints, opt-out choices, data-retention windows, and children's privacy protections.

Use of TrueDepth API

Conteza states that Apple TrueDepth API data may be used to power face-tracking AR features such as filters, hairstyle previews, beard styles, makeup, sticker overlays, and similar visual effects.

According to the policy, this data is used only for real-time AR effects and includes:

  • Facial tracking data like position, expression, and blend-shape values.
  • Depth and face-geometry data used to align AR effects.

The policy states that TrueDepth and face-tracking data:

  • Is not stored permanently.
  • Is not uploaded to third-party servers.
  • Is processed in real time and discarded immediately.
  • Is not used for identification, authentication, surveillance, or profiling.

Face Data and Image Processing

The policy states that camera captures and uploaded images are used only to deliver requested app features such as facial recognition or movement-based effects.

  • Purpose-limited use for requested functionality.
  • No sale or sharing of face-related data with third parties.
  • No permanent storage of camera captures.
  • Temporary storage of uploaded images only for processing, then automatic deletion.

Text Data Collection and Processing

Conteza states that some app features process submitted text for plagiarism checks, AI detection, humanization, grammar checks, and sentiment analysis.

The policy states:

  • User-submitted text may be transmitted securely for processing.
  • Sentiment analysis uses OpenAI API services.
  • No account creation is required for these features.
  • No collection of direct personal identifiers such as names or emails for this flow.
  • Submitted text is not retained for training and is deleted after processing.
  • No analytics tracking or ad identifiers are used for this text-processing flow.